Technology Partners
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Company Information
Avaya enables businesses to achieve superior results by designing, building and managing their communications networks. Focused on enterprises small to large, Avaya is a world leader in secure and reliable IP telephony systems, communications software applications and full life–cycle services. Driving the convergence of voice and data communications with business applications — and distinguished by comprehensive worldwide services — Avaya helps customers leverage existing and new networks to create value and enhance business performance.
Product Differentiation
Avaya’s unique combination of communications applications, systems and services help simplify complex communications and work with existing technologies from other vendors, enabling customers to unlock value and potential from their network. By embedding communications into the very business processes of an enterprise, Avaya helps to improve the way organizations work, making people more productive, processes more intelligent and customers more satisfied.
Partnership Advantage
Avaya recognizes the important role Business Partners play in bringing leading – edge communication solutions to global markets with first –hand knowledge of customers' demanding requirements. Cincinnati Bell Technology Solutions is a Platinum Partner, the highest level of partnership available with Avaya.
Business Advantage
Avaya consistently is recognized as a global leader by industry and technology experts and has achieved worldwide leadership positions in the following:
- No. 1 in Worldwide Enterprise Telephony1
- No. 1 in Worldwide IP Telephony2
- No. 1 in Worldwide Call Centers3
- No. 1 in Worldwide Unified Communications4
- No. 1 in U.S. CPE Maintenance Services5
- Leaders Quadrant in Gartner Group’s Corporate Telephony Magic Quadrant for North America6
- Leaders Quadrant in Gartner Group’s Corporate Telephony Magic Quadrant for Europe, Middle East and Africa7
- Leaders Quadrant in Gartner Group’s North America Contact Center Infrastructure Magic Quadrant8
Sources: 1Dell’Oro Group, IP Telephony Enterprise Report, 1Q06, May, 2006; 2Synergy Research Group, Q1 2006 Enterprise Voice Market Shares – Worldwide, May, 2006; 3MZA, Global Call Centre Market, Summary Output, December, 2005; 4Radicati Group, Unified Communications Market Trends, 2005-2009, July 2005; 5InfoTech, InfoTrack for Enterprise Services: Maintenance Services Market Analysis, January 2005; 6Gartner Group, Magic Quadrant for North American Corporate Telephony, 2005, August 2005; 7GartnerGartner Group, Magic Quadrant for Corporate Telephony in EMEA, 2005, August, 2005; 8Gartner Group, Magic Quadrant for Contact Center Infrastructure, North America 2006, February, 2006
Disclaimer: Cincinnati Bell Technology Solutions and all companies mentioned on this site are independent contractors. No separate legal entity, such as a partnership or joint venture has been formed to offer the services described on this site.
